OUR STORY

The Authors

Cappy Leland, PhD, Founder and CEO

Cappy Leland, PhD, Founder and CEO

Cappy has over 40 years of mental health and organizational development experience. He began his career as a licensed independent provider of psychotherapy services. He later served as clinical director and CEO of organizations treating psychiatric, alcohol, drug, and eating disorders.

His practice evolved into industrial psychology as an organization development advisor/consultant. His work in behavioral health and psychometric assessments led to the creation of a diagnostic assessment called the Organizational Effectiveness Survey℠ (OES).

Furthermore, Cappy is the developer of a model that sets forth three steps for strategic planning and performance management. The model is called AIM (Align people, Implement strategies, and Measure performance).

Both methodologies have won widespread recognition. His awards include Innovator of the Year from The Journal Record of Oklahoma, finalist in the 2008 Oklahoma Governor’s Cup Competition, and Best Practices by the Association for Continuing Higher Education.

Cappy founded Performance Dashboard in January 2001 to capitalize on the growth potential of performance information management assessments, products, and consulting services. His objective was to help organization leaders make quicker and better decisions using the OES and data on key performance outcomes. Because his clients experienced dramatic results, the ensuing customer referrals led to significant demand for these breakthrough assessments and services.

His clients range from company owners, boards of directors, and senior and middle management leaders. The organizations served are located throughout the United States and Canada. They include large government agencies, universities, Fortune 100 companies, nonprofits, leadership and organizational development firms, and small family-owned enterprises.

Charles Arthur Leland (Cappy) received a doctorate in higher education and individual and family therapy studies from Oklahoma State University in 1977. 

Patrick J. Rainey, MBA CEC, President

Pat financed his undergraduate degree from Brigham Young University as a partner in a used-car dealership in Orem, Utah. That entrepreneurial experience would motivate his interest in startups within a few years after graduation.

He started his career in field operations with the Chevrolet Division of General Motors. Working closely with dozens of successful car dealers in the Western United States was a great experience in understanding how a capital-intensive business operates in a franchise environment.

After 8 years with GM and learning from successful car dealers, Pat was ready to start another business. He launched an invention and new-use product in the lawn and garden industry. The business needed a manufacturing operation as well as an automated production and packaging line that had never been built. Pat, as president, and partners raised $3.5 million under Regulation D offerings and built a successful plant, broad product offering, and distribution network. Biomat products appeared on QVC, in Wal-Mart and Kmart, and enjoyed success as a fundraising product in schools and other not-for-profit enterprises.

Another start-up came later in the hobby industry. Pat purchased a small startup marketing company that held rights to a distribution area for racing memorabilia as NASCAR arrived at national prominence as a sport in the late 1990’s. This business both struggled and benefited as licensing entities and distributors dealt with the collision between the growth of the Internet and stand-alone small retailers. Eventually, the business pivoted exclusively to the Internet with the help of a Kansas City private company. 

Counter image
Counter image

View Mr. Rainey’s Personal LinkedIn Profile

The core business became a robust online auction that sold, packaged, and shipped 50,000 items monthly. Pat developed an automated pick-and-pack shipping system to deal with the unique challenge of selling a constant stream of one-off items. He also directed the process for keeping web content fresh and compelling to thousands of customers.

Pat has been President and Partner of Performance Dashboard since 2013. The company is the developer and owner of The Organizational Effectiveness Survey (OES), an assessment that is used to gauge the health and effectiveness of enterprises of all types and sizes. Pat joined the team at Performance Dashboard to implement a plan to expand the company into consulting solutions that complemented the partners’ broad skills. In the process, he developed an online presence for the business and expanded its client base. In addition to executive and leadership coaching, Pat provides guidance to clients working through succession planning and business valuation. Strategic Planning has been a specialty at Performance Dashboard and Pat teams with his partners to provide focused expertise to clients developing a more disciplined long-term plan. Performance Dashboard is a strategic partner with John Maxwell Inc and OnStrategy and has used its proprietary assessment tool, the OES, with national companies such as Hendrick Automotive Group and Express Employment Professionals.

Scroll to Top